also pursuant to art. 13, Legislative Decree no. June 30, 2003, n. 196

The protection of personal data is a matter of confidence and trust of our customers is very important for Francis. For this reason, Francis intends to respect the privacy of its customers and staff and observe any applicable rule of law concerning the processing of personal data. With this statement, Francis is to inform the customer about the purposes and methods of processing of personal data and ask for permission in order to use them for certain purposes. Taking view of this disclosure, the customer will be informed of the purpose and methods of detection and treatment of personal data submitted as part of the navigation on the website and upon transfer of a purchase order, with any mode (eg. electronic, telephone) occurs this communication. The customer can visit online shops and generally navigate the Internet site, without having to disclose personal data. While navigating in the said site, at no time will be able to identify the customer, who will remain anonymous, unless it decides to disclose information and / or access your account by entering user name and password.

1.1 Collection and processing of personal data

There follows a description of the specific methods of treatment which are the personal data of customers.

a. Purchase order: Francesco collects and processes personal data of the customer for the collection and execution of purchase orders, for any subsequent inquiry the acquisition and to provide the Customer with the services available. These data are necessary for the management of purchase orders, also with business partners (eg providers of logistics services, couriers, banks, etc.). It is advisable to enter a delivery address and a phone number to give a correct purchase order and allow Francis to give you prompt and proper execution. The e-mail address is ultimately necessary to Francis to be able to inform the Customer on confirmation of receipt of purchase, for other possible communications.

b. Reserved area - Login customer: the customer's personal data and those regarding his purchase orders are saved in Francesco system, but will not be freely accessible for safety reasons. Francesco guarantees to each customer access to a restricted area via a secure password.In this area, the customer can acquaint himself with all the data regarding the purchase orders executed and those in progress and may also manage their personal information, any bank details and those relating to the subscription of the newsletter. The customer is obliged to treat in a responsible manner and in compliance with current regulations the access data and not to disclose them to third parties. Francesco will not be in any way responsible for improper use or misuse of the password by the Customer.

i. Advertising: Francesco uses the customer data for promotional purposes, for sending information about the items offered within the internet site. The email address of the customer will be used only within the limits prescribed by the applicable law or, where appropriate, after the release of express consent by the Customer.


Taking view of this disclosure, the customer gives his express consent to the use and disclosure of their personal data for the purposes and in the manner described in Section 1. This consent is recorded in Francesco systems and may be revoked by the Customer any time with immediate effect.


The customer has the right to obtain the indication of personal data, the purposes and the ways in which they are treated and the logic applied in case of treatment with the aid of electronic instruments, as well as the identity of the owner and manager of the processing of personal data, the representatives of the latter and the persons or classes of persons to whom personal data can be communicated or who can learn about them. The customer has the right to: (a) updating, rectification or, when interested, integration of personal data; (B) the cancellation, anonymization or blocking of data processed in violation of the law, including those whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; (C) certification that the operations referred to in subparagraphs (a) and (b) have been notified, also as regards their content, to those to whom the data were communicated or disclosed, except in cases this requirement proves impossible or involves a manifestly disproportionate to the protected right. The customer has the right to object, in whole or in part: (a) for legitimate reasons the processing of personal data, pertinent for collection purposes; (B) to the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication. As for the transmission and use of personal data of the customer for the purposes of the payment risk occurs only with the prior consent of the customer Francesco communicate information related to: (i) the percentage values ​​of risk collected during the six months preceding the application or those saved for the first time; (ii) the type of data used to calculate the percentages of risk; (iii) the implementation and significance of risk percentages for each particular case, elaborated in an understandable form.


The data controller is Calzaturificio Francesco, the Italian company with registered office in Palermo, via Casalini 165. Currently, some supervisors charged with processing your data are as follows: DPD Bartolini for Italy and abroad, for the treatment of personal data necessary to carry out the activities of shipping, delivering and returning products purchased on the website






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